For the purposes of the Data Protection Act 1998 (the Act), the data controller is Odin Technology, Berkhamsted House, 121 High St, Berkhamsted, Hertfordshire, HP4 2DJ
Odin Technology take the Act seriously and will ensure your personal information will only be used in accordance with this privacy statement.
How do we do Data Collection
Our data collection is based on you entering your information on one of our website forms or when you email us with personal information,
We may collect the following data about you:
Information you give us.
You may give us information by filling in forms on our website or by corresponding with us by phone, email or otherwise. This includes information you provide when you subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions, and when you report a problem, or contact any employee at Odin Technology for any reason.
The information you give us may include your name, address, email address and phone numbers, personal job title and work details.
Information we collect about you.
With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our office or support service number.
Information we receive from other sources.
We may receive information about you if you use any of our other company websites or from the other services we provide. [In this case we will have confirmed with you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, analytics providers, search information providers) and may receive information about you from them.
We require this information solely for the purpose of servicing your requests and providing a better service to you, to achieve the following:
What do we do with your Information?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- Occasionally, we may also use your information to contact you for market research purposes
- We may contact you by email, phone and to a less likely extent via fax or mail
- We may use the information supplied to customise the website according to your interests
Disclosure of Your Information
We will never share your personal information with third-parties (Unless you give us your permission and you want us to share your information).
Where We Store Your Personal Data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What if Odin Technology is sold or acquired:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Odin Technology is sold then all personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Odin Technology, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where We Store Your Personal Data & your access to this information
We take your personal data seriously and we ensure it is kept securely and in line with this policy. Your personal data is stored in our company CRM system and if you want details of what we have stored about you we will supply to you as soon as possible.
You have the following rights under GDPR
- To request access to and rectification or erasure of their personal data,
- To restrict the processing of their personal data,
- To object to processing (this information must be clearly distinguishable from the other information),
- To object to direct marketing
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please contact us via email at firstname.lastname@example.org if you have any concerns.
If you don’t want us to use your information for marketing purposes then please advise us by entering your preference on our website forms. Of course if you want to opt out then simply send an email to email@example.com and we will do the rest!
The content provided on our website is on an ‘as is’ and ‘as available’ basis, and Odin Technology assumes no responsibility for its accuracy or reliability. All content on this site is for general information purposes only, and we try to keep this content current and correct, we make no warranties, expressed or implied about the accuracy, reliability, suitability, or availability of content, related graphics with respect of the website, it contains for any purpose. Any reliance you place on such information is therefore strictly your decision and at your own risk.
In no event will Odin Technology be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.